% of citizen respondents that are satisfied or very satisfied with the quality of customer service you receive from County employees - JoCo Community Survey
Johnson County Quality of Customer Service
Percent of citizens that completed the annual community survey and reported satisfaction with the quality of customer service received from Johnson County departments and agencies. The metric is a comprehensive measure of customer service received from all county employees.
The Johnson County Government mission statement is to provide exemplary government functions and services to keep our community healthy and safe, promote sustainable growth, support people with life’s challenges, and contribute to a high quality of life. Citizen survey outcomes reflect the extent to which we are successful in our mission.